Refund Policy

At Olive View Books, I want every reader to have a positive experience with our digital titles. Because my products are digital and delivered instantly, all sales are considered final.

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Non-Refundable Purchases

• Once an ebook has been purchased and the download link has been accessed, we are unable to issue a refund.

• This policy helps protect our authors’ work and ensures fairness for all customers.​

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Exceptions Where Refunds May Be Granted

Refunds will only be considered under the following circumstances:

• Duplicate Purchase – If you accidentally purchase the same ebook more than once.

• Technical Issues – If the file is corrupted or you are unable to access the ebook after purchase.

• Unauthorized Transaction – If your payment method was used without your permission.

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Requesting a Refund

If you believe you qualify for a refund under the exceptions above, please contact me at [insert your support email]within 7 days of purchase. Be sure to include your order number and details about the issue.

 

Support First

In most cases, technical issues can be resolved quickly by our support team. If you encounter a problem accessing your ebook, I encourage you to reach out so I can assist you.

 

Thank you for supporting Olive View Books. I appreciate your understanding and look forward to bringing more stories your way.